Return Policy

Our hope is that you love your Thick Athletics gear, however, in the event that you are unhappy with your purchase, we offer a 14 DAY RETURN WINDOW FOR ALL ELIGIBLE ITEMS*. Meaning, you have 14 days after delivery to return your unwanted item(s) to be eligible for a refund.

*To ensure the safety of our customers, all sports bras are not eligible for returns. Please use our sizing chart to ensure your size selection is best suited to you. Thank you.

 

OUR RETURN POLICY:

(A) Full price items can be returned for a refund within 14 days of receipt of product. CLEARANCE ITEMS ARE FINAL SALE, as are Sports Bras, Sports Tops*. 

Once your return is received, we will process a refund of the purchased item(s) within 72hrs, the shipping fee is excluded from the refund total. Return shipping is at the customers own expense.

(B) If you choose to return an item(s) due to wrong size or color, we recommend purchasing the correct size/color as soon as possible for we cannot guarantee inventory.

(C) Returns must be received in their original, tags still in tact, in an unworn condition. We reserve the right to refuse returns that do not comply with company standards and will return the garments at the customers own expense. Returned items that have deodorant marks, stains, odors or equivalent ARE NOT eligible for a refund. If customer requests a return of such items, it will be at the customers own expense.

To initiate a return please visit our return & exchanges page

 Return approval may take up to 48hrs once claim is submitted.

 

What Do I Do If I’ve Received a Faulty/Wrong Item?

  • If you have received/have a faulty item, please email our support team at contact@thickathleticsapparel.com for further assistance.
  • Products will be eligible for a refund or replacement if they involve a manufacturing fault, have been damaged during shipping or if you have received an incorrect product.
  • A faulty product is considered faulty or not acceptable quality if: (1) It is unfit for purpose, (2) It is significantly different from the description or sample, or (3) It is received with damages on arrival.

Please note that general wear and tear over time and damage caused by neglect, misuse or incorrect washing is not considered a manufacturing fault.

 

RETURN SHIPPING ADDRESS

Thick Athletics Apparel

PO Box 3098

Chatsworth, CA 91313

USA